Privacy Policy​ ​Welcome to Albaweld, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.albaweld.com or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using the Site, you consent to the practices described in this Privacy Policy. 1. Information We Collect We may collect and process the following types of personal data about you: Personal Identification Information: Name, email address, phone number, postal address, etc. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. Usage Data: Information about how you use our website, products, and services. Marketing and Communications Data: Preferences in receiving marketing communications from us and your communication preferences. 2. How We Collect Information We collect information in the following ways: Direct interactions: You may provide us with personal data when filling in forms on our site, subscribing to our services, or corresponding with us by phone, email, or otherwise. Automated technologies or interactions: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies. 3. How We Use Your Information We use the information we collect in the following ways: To provide, operate, and maintain our website and services To improve, personalize, and expand our website and services To communicate with you, including for customer service, marketing, and promotional purposes To send you emails regarding your orders, inquiries, or other services To monitor and analyze usage patterns to improve our site’s functionality and user experience To comply with legal obligations and enforce our legal rights 4. Legal Basis for Processing Your Personal Data We rely on the following legal bases to process your personal data under the General Data Protection Regulation (GDPR): Consent: Where you have provided consent to process your personal data. Contractual necessity: Where processing is necessary to perform a contract with you (e.g., providing services or processing orders). Legitimate interests: Where we have a legitimate interest in processing your personal data (e.g., marketing or improving services). Legal obligation: Where we are required by law to process your data. 5. How We Share Your Information We may share your personal data with the following third parties: Service Providers: Companies that provide services on our behalf, such as payment processors, website hosting, analytics providers, and marketing agencies. Legal Authorities: Where required by law, regulation, or legal process, we may disclose your personal data to authorities or other third parties. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. 6. Cookies and Tracking Technologies Our site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are stored on your device. They help us remember your preferences, analyze trends, track users’ movements on the website, and improve our services. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the site. 7. Data Security We take reasonable measures to protect the security of your personal data, including using encryption and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data. 8. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will depend on the type of data and its use. 9. Your Rights Under GDPR As a data subject, you have the following rights under the GDPR: Right to Access: You can request access to the personal data we hold about you. Right to Rectification: You can request corrections to any inaccurate or incomplete data. Right to Erasure: You can request the deletion of your personal data, subject to certain conditions. Right to Restrict Processing: You can request to limit the processing of your personal data. Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format. Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes. Right to Withdraw Consent: Where we process your data based on consent, you may withdraw your consent at any time. To exercise these rights, please contact us at [insert contact information]. We may ask you to verify your identity before responding to your request. 10. International Transfers If your data is transferred outside the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses or relying on other legally recognized transfer mechanisms. 11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we update this policy, we will post the revised version on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 13. Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: Albaweld, 6 Parkwood Gardens, Broxburn, EH52 5RE Email: info@albaweld.com Phone: 07805 371335 ​Important Notes: This policy should be adjusted to fit the specifics of your website and business practices. If you use third-party tools (like Google Analytics, payment gateways, or email services), you may need to provide more specific information about how these services process data. Consider consulting a legal professional to ensure your policy meets all applicable regulations, including GDPR and the Data Protection Act 2018. Last Updated: 01/04/2024